Shipping policy

Effective Date: July 2026

Shipping Policy

At Allure Essences, every order is carefully prepared to ensure your fragrance arrives safely and beautifully presented. We take pride in offering professionally hand-decanted authentic designer fragrances with secure packaging and reliable service.

Shipping Availability

We currently ship Australia-wide.

At this time, we do not offer international shipping.

Order Processing

Orders are typically prepared within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the delivery address, parcel weight and the applicable shipping carrier rates.

Delivery Times

Estimated delivery times are provided as a guide only.

Typical delivery estimates are:

Queensland: 2–5 business days
Other Australian States and Territories: 3–8 business days

Delivery times may vary during peak periods, public holidays or circumstances beyond the carrier's control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where applicable).

You can use this tracking number to monitor your parcel directly through the shipping carrier.

Damaged or Incorrect Deliveries

If your order arrives damaged, incomplete or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

Your order number
A brief description of the issue
Clear photographs of:
- The product
- The packaging
- The shipping label

Our team will assess your request and work with you to find the most appropriate solution.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Allure Essences is not responsible for parcels delayed, returned or lost due to incorrect or incomplete shipping information provided by the customer.